EXPORIQ (“we”, “us”, or “our”) provides a digital export intelligence and operations workspace for exporters. This Privacy Policy describes how we collect, use, store, and share information when you visit our marketing site or use the EXPORIQ application.

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This policy applies to:

• Visitors to the EXPORIQ marketing website
• Users who create or access an EXPORIQ workspace account
• Business contacts who communicate with us about demos, support, or billing

Depending on how you interact with EXPORIQ, we may process:

• Account information such as name, email address, organization name, and role
• Workspace content you enter, including products, buyers, deals, documents metadata, and operational records
• Usage data such as feature interactions, device and browser type, approximate location, and log events
• Billing-related information needed to process subscriptions (handled via payment providers when connected)
• Support communications and feedback you send to us

We do not ask you to upload sensitive personal data unless it is necessary for export operations you choose to manage in the workspace.

We use information to:

• Provide, operate, and improve the EXPORIQ workspace
• Authenticate users and secure company workspaces
• Deliver product features such as intelligence, AI assistance, and operational workflows
• Process plan subscriptions and related billing communications
• Respond to support requests and send important service notices
• Analyze aggregated product usage to improve reliability and usability

Some EXPORIQ features use AI to generate suggestions, drafts, or insights based on workspace context you provide. Outputs are assistive and should be reviewed by your team before commercial or compliance decisions.

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We do not sell personal information. We may share information with:

• Service providers that help host, secure, analyze, or support the platform
• Payment processors for subscription billing when enabled
• Professional advisors or authorities when required by law
• A successor entity in connection with a merger, acquisition, or asset transfer

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Workspace data is retained according to your active subscription and deletion requests, subject to legal holds.

We apply administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

Depending on applicable law, you may have rights to access, correct, delete, or export certain personal information, or to object to / restrict certain processing.

Workspace administrators may also manage user access and content within their company account. To exercise privacy rights, contact us using the details below.

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EXPORIQ is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date and, where appropriate, providing additional notice in the product or by email.

For privacy questions or requests, contact:

• Email: privacy@[domain-placeholder].com
• Postal address: [Registered business address — placeholder]
• Data protection contact: [Name / role — placeholder]